ARRIS – SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps (Renewed)
$21.99
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This pre-owned or refurbished product has been professionally inspected and tested to work and look like new. How a product becomes part of Amazon Renewed, your destination for pre-owned, refurbished products: A customer buys a new product and returns it or trades it in for a newer or different model. That product is inspected and tested to work and look like new by Amazon-qualified suppliers. Then, the product is sold as an Amazon Renewed product on Amazon. If not satisfied with the purchase, renewed products are eligible for replacement or refund under the Amazon Renewed Guarantee.
MULTI-GIG NETWORKING: The SURFboard S33 features a 2.5 Gbps Ethernet port plus an additional 1 Gbps Ethernet port for a 2nd network
Cable internet service required. Does NOT include Wi-Fi and does not support cable digital voice service.
DOCSIS 3.1 Cable Modem approved for cable internet speed plans up to 2.5 Gbps
32 downstream x 8 upstream DOCSIS 3.0 bonded channels, 2 downstream x 2 upstream OFDM DOCSIS 3 1 channels
Connects to any existing Wi-Fi router for blazing-fast internet.
Compatible with major U.S. Cable Internet Providers including Cox, Spectrum, Xfinity & others.ice.
Stop renting your modem and save on monthly modem rental fees!
Sleek new, modern design fits nicely into home or office
Not compatible with ATT, Verizon, CenturyLink or other DSL or Fiber internet providers
8 reviews for ARRIS – SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps (Renewed)
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$21.99
Dr D –
This is a gem of a cable modem!
This is a gem of a cable modem! I replaced a 5 year old DOCSIS 3.0 modem (different manufacturer) with this one and the difference in the 3.1 speed is amazing! It was easy to install and connect to my ISP using their self-install instructions. It runs just a little warm to the touch, just as you would expect for a device of this size and power usage. I have the output wired via an ethernet cable on the other side of my house, to a wireless router from a different manufacturer. They work flawlessly together, very compatible. The unit is a little larger than my old modem, but by no means would I call it large. I bought a renewed unit and it was delivered in pristine condition. No issues at all.It does not have the usual row of about 5 LEDs indicating the various stages of connectivity. So if you need those, you might be disappointed. I have not missed them at all. There LED in the front of the base light up in different colors to indicate various things, so consult the manual. There is an LED on the ethernet cable connector that shows activity too.
TeckTrek Globetrotter –
Solid upgrade with noticeable performance boost
The ARRIS SURFboard S33 (Renewed) turned out to be a great upgrade. Setup was simple once I got in touch with Xfinity to disconnect my old modem and register this one. After that, it connected quickly and started delivering much better speeds. I used to deal with dropped connections almost daily, but this modem has been rock solid. Streaming, video calls, and downloads all feel smoother now. The compact design fits easily into my setup and it runs quietly. Even though it’s a renewed unit, it looks and performs like new. If you’re switching from an older DOCSIS 3.0 modem, this is a noticeable step up. Just be ready to spend a few minutes with your ISP to get it activated.~ TechTrek GlobetrotterExploring the world, one gadget at a time.
Daniel Solomon Holland –
Modem bricked itself, no customer support
Stopped working within 4 months.I’m not just saying that, I lost internet connection 48 hrs ago and have tried everything – and I’m young and tech savy. Restarted modem, restarted router, bypassed router, etc. ISP came out to look at it, they said they can see when i went offline but it’s not in their end. Confirmed I’m receiving internet at my COAX.The S33 just shows a solid white led, no reboot lights or anything. It’s just bricked.But the reason for 1 star is the completely terrible customer support. No phone number, no live chat, no way to get in contact with them. The only advice I’ve received is to buy another modem. Pathetic…
Glenn B. –
Great value for the money!
My isp was charging me $30.00 a month to rent modem,bought this for under $100 and it works great.Course they charged me for their official setup.
m mumford –
Great upgrade modem
Old Arris 8200 was erratic. Took a chance on refurb. Easy after asked AI easiest install. System WiFi now stable and snappier
Tim G. –
Modem works great. Need better installation instructions.
The cable modem is compact and not that complicated to install once you know what to do! I am getting the download/upload speeds I expect from my service selection from Xfinity. This is a refurbished unit, but it looks brand new and is working fine. I have had good experiences with other refurbished electronic items so decided to save some money and purchase this one.The installation instructions need to be improved though. First, don’t waste your time with their mobile phone app. Connect the coax cable, connect your router to the TOP ethernet port (which they call the “First” port), then ask your service provider to activate the modem. I did that through the Xfinity app on my phone so no phone call needed. It took maybe 10 minutes or so for me to be back online. After the modem is activated you probably need to reboot your router to make sure it is talking to the modem. I did end up calling Arris Tech Support because I could not log into the modem. I wanted to see what information was available. Turns out the log in instructions on the Quick Start card were wrong. It said the password was “password” but it the Tech Support agent told me to use the last 8 digits of serial number as the password, and that worked. The Tech Support experience was good. I got connected to an agent right away and he gave me good information. I did use the SURFboard Central mobile app to register my modem, and that worked easily.
road soda –
Insane performance compared to my old router/modem combo!
Had all kind of issues with the internet disconnecting and generally being slow at our house and finally I did some research to discover that it was time to upgrade to a separate modem and router as the combos will just never perform as well. This thing is blazing fast! Our wifi went from 7mbps to 900mpbs! It works great with the Netgear Nighthawk 9300 router, more than enough for our household. This thing is seriously tiny I was so surprised at the size of the box that showed up. Instant compatibility just plug in and go, so easy to use. Internet is super stable now. It does run hot since its pumping out so many bits but easy fix with a little fan placed under it and it never has a hiccup.
Kyle S. –
Nice modem.
It’s been working well for the last 8 months. It’s a million times better than the junky modem the internet companies want you to rent indefinitely.