ARRIS (SB6183-RB) Cable Modem – Fast DOCSIS 3.0 16×4 Gigabit Cable Modem, For Comcast Xfinity, Cox, Spectrum and more, 1 Gbps Port, 400 Mbps Max Internet Speed, 1 Year Warranty – Renewed

Reliable, Fast, and Still a Solid Choice
Reliable, Fast, and Still a Solid ChoiceI’ve been using the ARRIS SB6183 cable modem and it has been rock solid from day one. Setup was straightforward—just a quick call to my ISP and it was activated within minutes. It’s DOCSIS 3.0 with 16×4 channel bonding, which isn’t the newest standard anymore, but for internet speeds up to 400 Mbps it’s more than enough. I consistently get the speeds I’m paying for without drops or lag, and it pairs well with my existing router.One of the things I appreciate most is the simplicity—no built-in router or WiFi to fuss with, just a dependable modem that does its job well. The compact design means it doesn’t take up much space, and the indicator lights are easy to read at a glance.The only watch-out is compatibility—you’ll want to double-check with your ISP, as the listing notes it isn’t supported by Spectrum. Also, if you plan to upgrade to gigabit service in the future, this model won’t keep up with those speeds.Bottom line: A reliable, easy-to-use modem that’s perfect for anyone with internet plans up to 400 Mbps who values stability and simplicity over extra features.

Works Perfectly – No Problems After Several Months
This Surfboard SB6 183 has not had a single problem in the time I’ve owned it (several months).We use it with MAC OS X, Android and whatever Roku uses.We consistently get our plan’s rated speed from the cable provider (30 mBps down & 5 mBps up). Once in a while, we get over the speed we pay for (when the cable company goofs) and this modem is more than happy to oblige.Al channels bond all the time, so that’s a good thing for maintaining speed. Actually this modem does a better job of maintaining speed in the evening (when the “Netfilx Effect” slows our cable) than the ISP’s rental modem. We can still get 30 mBps.) I’ve never speed checked & got lower than what we pay for. (Good marks for Wowway and Arris)We can surf the innner-tube-web-net while both of our televisions are streaming educational documentaries on PBS. (OK- Chick flicks & monster movies) This modem doesn’t even break a sweat- even in the evening.Tech support is excellent. When i first got it, it would not register on Arris’ warranty registration page. Apparently it was already registered to someone else & they must have returned it. My call to tech support was answered by a real, live English speaking person in 1 minute. The technician fixed the problem in less than 2 minutes and offered to stay on the phone while I connected it, just in case I had a problem. Cool, huh? Cheerful guy, too.Connecting it was simple. All I had to do was call the ISP and they did the rest. They could see that it was registered to someone else and Arris fixed it. Once I reached a person at the ISP (20 minutes), provisioning it took about 3 minutes. Simple! The provider is Wide Open West (Also called “Wow” or “Wowway”)I did have a problem with setting the Energy Saving feature. The manual’s procedure didn’t match what the screen said. I wrote to tech support. About an hour later I got a reply. One has to unhook it from the ISP to set this feature. The manual skipped that part. Oh well!Later, I wanted to re-boot it for a test in case the power ever goes out. It would not re-boot, following the manual’s procedure. I called tech support. One minute later, a person came on the phone. He said to unhook it from the ISP cable to re-boot it. (Again- Excellent tech support. Crummy manual, however).Note that when we have had power failures, it does re-connect to the ISP with no intervention on my part. I gusee you only have to unhook the ISP cable if you are doing a software re-boot.The actual device runs cool. Very cool actually. This is probably because of two things: The venting pattern and the fact that the power supply is not inside the device. This is good & helps the circuitry run cooler. Actually, since the power supply is a (little) brick- and the brick is outside, it runs cooler too. (And can be replaced wth a generic if needed.)It plays well with my TP-Link Archer C7-AC 1750 router. There are no family feuds between them.Report Card:Performance = A+Reliability = A+Easy Of Connecting = B (Only because of the registration problem)Temperature = A+Compatibility = A+Tech Support By Phone = A+Tech Support By E-Mail = A+User Manual = It’s Off To Summer School for Those Writers.Personally, if this ever needs replacing, I will buy Arris again. And, I will buy it on Amazon.Why Amazon? They helped me out when the first one I bought (from a private seller on Amazon) turned out to be second hand and, per Arris, possibly bootleg. (So much for cheaping-out & not buying from Amazon…)So, I do highly recommend this device.If it ever messes up & Arris can’t help out, I’ll update this review.

leave it ALONE more TROUBLE than its worth problem seller 1/10

Everything is fine with a product. Looks nice, i chose white color.That is all i can tell. I did not use it, due to service provider refuse adding it to their network. Reason? No idea. Even though i checked specs with them before purchasing it, they declined this specific model.

Exactly what I needed. Works perfectly.